Home College Position Descriptions Consumer/Community Representative on College Committees
Consumer/Community Representative on College Committees Print E-mail

Position Title: Consumer/Community Representative on College Committees


The Royal Australasian College of Medical Administrators is a specialist medical college with the objective of influencing health systems management and educating medical practitioners in the specialty of medical administration. The College has fellows throughout Australia, New Zealand, Hong Kong and other overseas posts.

The Royal Australasian College of Medical Administrators (RACMA) is governed by a Board of Directors elected by the College members in accordance with the RACMA Constitution 2009.

The RACMA is a company limited by guarantee and its principal objective is to deliver comprehensive education and training programs to medical managers and other medical practitioners who are training for or occupying management roles and positions. In addition the College has the following subsidiary objects:

  1. To examine Medical Practitioners seeking recognition as specialist medical administrators and to admit to Fellowship Medical Practitioners who have attained specialist qualifications and/or specialist expertise in medical administration.
  2. To provide continuing education to Medical Practitioners to assist them to acquire and maintain skills and competence in medical administration.
  3. To support Medical Practitioners who are not specialist medical administrators to develop leadership and management skills.
  4. To assess the competence and performance of Fellows and Associate Fellows and to offer education, training, remediation and support to Fellows and Associate Fellows whose competence and/or performance is assessed as being below an acceptable standard.
  5. To promote and advance the study of the principles and practice of health services leadership and management by Medical Practitioners.
  6. To educate the public and other health care professionals about health leadership and management and medical administration.
  7. To support research in the field of health leadership and management and medical administration.
  8. To provide advice and to make submissions and representations to governments, political parties, authorities and other bodies on issues relevant to health leadership and management and medical administration.
  9. To liaise with other medical colleges and representative bodies.
  10. To undertake other activities to promote the specialty of medical administration and/or to provide services to Members.
This is a nationally important role that will afford the appointee opportunity to develop broad relationships within RACMA. The appointee will work closely with the Education and Training Committee to provide input in the development of College curricula and to help the College with planning of training programs for specialist medical administrators.

Organisational Relationship:

The consumer/community representative will be appointed to selected College committees operating within the education and training function of the College.

There will be consumer representation on all the following committees:
  • Educational and Training Committee
  • Training Committee
  • Continuing Education and Program Committee
The Chair of each Committee will work closely with the consumer/community representative to induct them to the Committee and will facilitate their participation within the Committee.

Expected Outcomes of Consumer/Community Representative on RACMA Committees:
  • Presentation of alternative perspectives in decision making about development, design and implementation of College training programs
  • Increased appreciation of the needs of consumers and community in health services delivery
  • Jointly formed and improved training programs for trainees in the fellowship and associate fellowship training programs and in CPD
  • Improvement of evaluation of training strategies
  • Stronger accountability in College decision making and program development.

Core Skills of the Consumer Representative on RACMA Committees:
  • Understands the purpose and objective of the representative role.
  • Participates effectively in decision making.
  • Makes effective use of relevant networks and College organisations and community of Consumer
  • Has the ability to utilise computer skills
  • Actively participates in College committee meetings
  • Strong communication skills
  • Identifies potential areas of conflict and puts strategies in place to address them.
  • Works effectively in a team environment
  • Works in partnership and develops productive relationships
  • Maintains confidentiality and discretion in relation to the College's activities and functions, Candidates and Fellows

Duties/Roles of the Consumer/Community Representative on RACMA Committees:

The Role of the Consumer/community Representative includes the following responsibilities:
  • Maintain an interest in current health issues and news relevant to health consumers and to the committees.
  • Actively liaises and collaborates with Committee Chair and its members.
  • Ensure that the Fellowship Training Programs delivered by RACMA are Consumer/community informed and reflect Consumer/community expectations.
  • Ensure RACMA training activities have an appreciation of cultural context.
  • Providing a societal perspective and objective inquiry into issues
  • Contribute and add value to the College's activities in relation to health care and Consumer/community outcomes.
  • Provide information to the Committees involved to ensure the College's decision making reflects community concerns.
  • Provide Committees Consumer/community perspective on the RACMA Training Programs.
  • Having a broad community network with which to consult regularly;
  • Be accessible to the Consumer/community groups they represent


Individuals will be reimbursed for miscellaneous expenses such as travel (and where applicable, accommodation), car parking, printing, telephone calls and childcare. All travel arrangements are required to comply with the RACMA travel policy for staff. Approval from the relevant responsible managers, chief executive and/or Chairs of relevant committees will be required. Community representatives are required to submit a tax invoice with the details of their expenses of their participation (rounded to quarter hour) and committee attendance related expenses (supported by receipts). The College undertakes to make payment within 30 days.

The hourly fee for participating in a RACMA committee assumes approximately one-to-two hours of pre-reading prior to each committee meeting. Should pre-reading prove more onerous than this, individual consumer/community representative are asked to raise this with the Committee Chair so that suitable remuneration arrangements can be made.

Consumer representatives will be provided relevant Annual Committee Calendar outlining the days and times of the meetings - usually 2 hours in duration and held via tele-conference.

For a current listing of remuneration fees please refer to the College policy entitled "Consumer/Community Engagement Policy Framework".

Last Updated on Friday, 07 February 2014 15:57